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Critical Drought

All nonessential outdoor water use is prohibited. See what still is permitted

Updated September 15, 2026

Critical Drought · updated September 15, 2026

Outdoor water restrictions

All nonessential outdoor water use is prohibited under Chapter 250 of the City Code. Warnings and fines are being issued for violations.

What you can and cannot do outdoors right now

A critical drought declaration is in force, so outdoor water use is prohibited by default. These are the uses the city names as exceptions.

Not allowed

  • Water my lawn

    Lawn watering is nonessential outdoor water use and is prohibited for the duration of the critical drought declaration.

  • Irrigate ornamental landscaping

    General landscape irrigation is prohibited. Established shrubs and perennials will typically recover once restrictions lift.

  • Something else outdoors

    If a use is not named on the exception list, it is prohibited while the critical drought declaration stands. Call (978) 374-2370 to ask about a specific case.

Still allowed

  • Water a vegetable garden

    Food production is an exception to the restriction. Watering by hand or soaker hose early or late in the day loses the least to evaporation.

  • Fill a pool or run a splash pad

    Permitted as a health and safety need.

  • Water livestock

    Maintaining livestock is an exception to the restriction.

  • Run a plant nursery or golf course

    Watering that is a core function of the business — a plant nursery or golf course, for example — is an exception.

  • Irrigate a public park

    Set hours only

    Permitted only before 9:00 a.m. and after 5:00 p.m., when evaporation losses are lowest.

  • Water public shade trees

    Irrigation of shade trees in public areas is an exception to the restriction.

Not sure where your situation falls? Ask before you turn the tap on — the city is issuing warnings and fines. Call the Water Department on (978) 374-2370 or dial 311 in the city.

Why the restriction is in force

Every source in the system reaches residents through Kenoza Lake, so its level sets the ceiling on what the city can supply. It is currently about 9.7 feet below where it would normally sit at this point in the year.

Kenoza Lake
9.7 ft below its average level
Crystal Lake
1 MGD pumped into the system
Millvale Reservoir
Offline held low to capture rainfall
0 ft510Average levelLevel now9.7 ftshortKENOZA LAKE
Kenoza Lake is the terminal reservoir for the whole city supply, and it is sitting about 9.7 feet below its average level. The hatched band is the water that is missing.

Using less, indoors and out

Haverhill produces about 6 million gallons of drinking water a day, and roughly 68 percent of it goes to homes. The city's Water Management Act permit sets a target of no more than 65 gallons per person per day, a threshold Haverhill has stayed under since 2009.

Indoors

  • Fix leaky faucets promptly

    A single dripping faucet wastes roughly 35 gallons a month.

  • Check the low flow indicator on your meter

    A small white or red dial that spins with every tap closed means a leak somewhere on the property.

  • Dye-test your toilets

    Food coloring in the tank that reaches the bowl within 20 minutes without flushing means a leaking flapper.

  • Fit faucet aerators and low-flow showerheads

    Free units are available at City Hall, Room 300.

  • Run dishwashers and washing machines only when full

    A partial load uses nearly the same water as a full one.

  • Fill a basin to wash dishes or vegetables

    Running the tap continuously uses several times as much.

Outdoors, once restrictions lift

  • Choose native plants

    They survive on local rainfall once established.

  • Set mower blades to 2–3 inches

    Taller grass shades its own roots and holds moisture longer.

  • Apply no more than 1 inch of water per week

    Beyond that, the water drains past the root zone.

  • Use soaker hoses rather than sprinklers

    Water reaches roots instead of air.

  • Fit rain sensors to irrigation systems

    Required on new installations in Haverhill.

  • Mulch planting beds

    Cuts evaporation from exposed soil.

Five minute check

Find a leak with your own meter

Turn off every tap and appliance in the house, then look at your water meter for the low flow indicator — a small white or red dial. If it is turning, water is moving somewhere it should not be.

For toilets, put food colouring or a dye tablet in the tank and do not flush. If colour reaches the bowl within 20 minutes, the flapper is leaking. A single dripping faucet wastes roughly 35 gallons a month, and all of it is billable.

Free from the city

Aerators and showerheads

Faucet aerators and low-flow showerheads are available at no charge at City Hall, Room 300, Monday to Friday, 8 a.m. to 4 p.m.

Rain sensors are required on new irrigation installations, and worth retrofitting to an older system — they stop a timer watering through a rainstorm.